Uninstall the printer software from Control Panel > icon view > Programs and Features NOTE: If the printer software shows installed but is not working as expected, Printer software not installed - OR - (still) installed but not working? HP Scan is named for itself and provides a direct call to the HP Scan software. The Printer Assistant is named for the printer and provides access to Print, Scan, and Tools T he installation of the printer software adds two shortcut icons to the Desktop. If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features. HP Smart and other print software / applications benefit from having the full driver installed. Install the Full Feature Software / full driver printer software for the printer. Preparation - Install Full Driver Printer Software The full driver provides the foundation on which other programs and printing software depend. > Check / Install the Full Feature Software / full driver printer software Install the Full Feature Software / full driver printer software.Īs long as you do not use parts of the full driver software that require access outside of your network, this option might be enough to provide printing / scanning when you do not have connection to the Internet. HP Smart includes elements of the application that depend on connection to the network and to the Internet. HP Smart depends on access to Cloud servers and storage. It cannot scan through HP Smart while there is no internet. to the HP i m facing an issue with the HP OfficeJet 9010 and HP Smart.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.The full discussion is available on the official forum page. Go to the drivers page and insert your printer model to download the compatible version.ĭo not install the web version because the web version may likely have the same issue. If the issue persists, uninstall the software and install the full-featured tool from HP. Perform the below steps in the order:Īfter waiting for a couple of minutes, perform the below steps: I also found an extended way of fixing this “Scanning Currently Unavailable” issue, but I recommend trying the above method first. The software would most likely scan the document if you followed the steps correctly. Try opening the software and scanning the document.

Hp smart scanner software